Privacy Policy

D' Emporio Global Private Limited ("D' Emporio", "we", "us", "our") respects your privacy and is committed to protecting the personal data of every visitor, buyer and partner who interacts with us, our website designemporioglobal.com, our catalogs, our quotations and our showroom. This Privacy Policy is written to align with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, India's Digital Personal Data Protection Act 2023 and comparable international privacy frameworks.

1. Who is the data controller

The data controller for personal data collected through this website is D' Emporio Global Private Limited, RK Iconic, Tower B-1124, Sheetal Park Circle, 150 ft. Ring Road, Rajkot–360006, Gujarat, India. For any privacy enquiry, write to info@designemporioglobal.com or call +91 77788 53334.

2. What personal data we collect

• Contact data: name, company, country, email, phone, requirement details you share through the inquiry form, WhatsApp, email or in person.
• Usage data: pages viewed, referrer, viewport, device class, country (derived from IP, IP itself is not stored), session identifier and basic click events. We do this to understand which products and pages B2B buyers engage with.
• Technical data: browser type and version, language, timezone, sent through standard HTTP headers.
• We do not collect special-category personal data (race, religion, political opinions, health, sexual orientation, biometrics). Please do not include such data in any message you send us.

3. Why we process your data (legal bases under GDPR Art. 6)

• Pre-contract / contract performance: replying to your inquiry, sharing samples, quoting, invoicing, shipping.
• Legitimate interest: keeping our website secure, measuring aggregate usage, preventing spam and abuse, defending legal claims.
• Consent: optional marketing emails (only after you explicitly opt in), and any cookies that are not strictly necessary.
• Legal obligation: tax, export documentation, compliance with customs and shipping regulations.

4. Cookies and tracking

Our site uses only strictly-necessary first-party cookies and a session-scoped analytics identifier (no third-party advertising cookies, no cross-site tracking pixels, no Google Ads, no Meta Pixel). We do not sell personal data, and we do not use your data to build behavioural profiles for advertising.

5. Sharing and international transfers

Personal data may be processed by trusted infrastructure providers (hosting, email, customer-support tools) inside and outside the European Economic Area. Where data is transferred outside the EEA / UK, we rely on adequacy decisions and Standard Contractual Clauses (SCCs) as required by GDPR Art. 46. We never sell or rent personal data to third parties.

6. Retention

Inquiries are retained for up to 5 years after our last interaction, for warranty, legal and tax purposes. Analytics events are retained for up to 24 months in aggregated form. You can request earlier deletion at any time (see Section 8).

7. Security

We use encrypted transport (HTTPS/TLS) across the site, role-based access on our backend, regular backups and reviewed access logs. Despite this, no system is 100% secure, you share information with us at your own risk and should not send sensitive personal data through unencrypted channels.

8. Your rights (GDPR Art. 15-22)

• Right of access to a copy of your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with your local supervisory authority (in the EU, your national Data Protection Authority)

To exercise any of these rights, email info@designemporioglobal.com with the subject "GDPR Request". We respond within 30 days.

9. Children

Our site is a B2B platform and is not directed at anyone under 18. We do not knowingly collect data from minors.

10. Updates

We may update this policy from time to time. Material changes will be highlighted on the homepage and dated at the top of this page.